Skip to content
About Layaab Services

Language work is human work. We treat it that way.

Layaab Services exists so that a birth certificate, a deposition, a consent form or a software release means exactly the same thing in the second language as it did in the first. We do that with native speaking linguists, a two tier review and a culture of discretion that treats every file as if it were our own.

Our mission

Accurate, usable, confidential language services for people whose outcomes depend on them

Most of what we translate and interpret is consequential. An immigration file that is rejected sets a family back months. A mistranslated dosage instruction can hurt a patient. A contract clause that drifts in meaning can cost a company the deal. We built Layaab Services for that kind of work: translation and interpretation where the reader or listener has something at stake.

Our mission is simple to state and hard to do. Deliver translations and interpretation that are accurate, that read naturally to the people who will use them, that arrive when promised, and that never leak. Everything on this page describes how we try to live up to that.

We work with law firms, courts, hospitals and life sciences companies, corporate and finance teams, immigration applicants and their attorneys, NGOs, universities and government agencies, in 80+ languages. See the full list on our languages and industries page.

Human led

What "human led" means in practice

Software has its place in our workflow: translation memories, glossaries, quality checks for numbers and tags. But a qualified person makes every linguistic decision and signs their name to the result.

A named linguist owns every job

Your document is translated by one qualified person, not split across an anonymous crowd. That person is accountable for terminology, tone and completeness, and they sign the certification statement when one is needed.

No unreviewed machine output

We do not deliver raw machine translation, and we do not use your content to train machine systems. Where a client asks for a machine assisted workflow for high volume internal content, a linguist edits every segment and the scope is agreed in writing first.

A person answers your questions

A project manager reads your brief, asks about audience and purpose, flags anything unclear in the source and stays on the job until you confirm the delivery is right. Write to us at info@layaabservices.com and a person replies.

Our linguists

How linguists are vetted

Every translator and interpreter who works on client material passes the same four stage process before their first assignment, and stays in the network only while their work continues to meet the standard.

  1. Step 1

    Native fluency

    Translators work into their native language only. Interpreters demonstrate native or equivalent command of both working languages, including the regional variety a client's community actually speaks.

  2. Step 2

    Credentials

    We verify degrees, professional translation qualifications and, for interpreters, court or medical interpreter credentials where the jurisdiction or specialty offers them. Documents are checked, not taken on trust.

  3. Step 3

    Sector test

    Candidates complete a graded test in the sector they want to work in: a contract excerpt, a clinical passage, a software string set or a mock consecutive interpretation. A senior linguist in that sector scores it.

  4. Step 4

    Ongoing review

    Reviser feedback from live jobs, client comments and periodic spot checks feed a record for each linguist. Consistent quality earns more complex work; repeated issues lead to retraining or removal from the network.

Translators and interpreters who want to join the network can read about the process and apply on our linguist careers page.

Quality

The two tier review

Two qualified people look at every translation before it leaves us. This is the core of our ISO 17100 aligned workflow and the reason we can offer the guarantees described on our quality guarantee page.

Tier one: the translator

A native speaking, sector qualified translator produces the full translation, working from the brief, the client glossary and any reference material. They resolve ambiguities in the source by asking, not guessing, and record open questions for the client.

Tier two: the independent editor

A second linguist with subject matter expertise compares source and target line by line. They check meaning, terminology, numbers, names, dates, formatting and completeness, then either approve the work or return it with corrections that the translator must accept or justify.

Discretion

A culture of confidentiality

Confidentiality is not a clause we add to a contract. It is how the work is organized.

  • An NDA covers every engagement, and every linguist in the network has signed a confidentiality agreement before seeing any client file.
  • Only the assigned translator, editor and project manager can access a job. Nobody else needs to, so nobody else does.
  • Files move over encrypted connections, are kept only as long as the project needs them, and are deleted on request.
  • Interpreters assigned to medical encounters are HIPAA trained. Interpreters in legal settings follow the impartiality and confidentiality provisions of the interpreter code of ethics.
  • We never name clients, quote their documents or use their content to train machine systems.
Read our security and confidentiality practices
Values

Four things we will not compromise on

Precision

Every number, name, date and defined term is checked twice. A translation that is almost right is wrong.

Discretion

We do not talk about your matter, your patients, your deal or your product. Not in marketing, not in case studies, not anywhere.

Responsiveness

Standard delivery in 24 to 48 hours for typical documents, 12 hour rush when you need it, and interpreters available 24/7 for urgent legal and medical requests.

Cultural respect

We match interpreters to dialect and community, translate at the reading level the audience needs, and never flatten a culture into a dictionary entry.

Work with a team that reads every word

Send us a document or describe an upcoming assignment. A project manager will reply with a scope, a delivery time and any questions we need answered before we begin.